k44 Privacy Policy

1 Introduction

Welcome to the k44 Privacy Policy. k44 operates the online gaming platform at k44.live and is committed to protecting the personal data of all players, including those based in Bangladesh. This Privacy Policy explains what personal data k44 collects, why it is collected, how it is used, and the rights you have in relation to your data.

By registering a k44 account or using any part of the k44 platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described here. If you do not agree with this policy, you should not use the k44 platform.

This Privacy Policy applies to all personal data collected through k44.live, the k44 mobile application, and any communications between you and k44 support. It should be read alongside the k44 Terms and Conditions, which govern your use of the platform as a whole.

2 Data We Collect

k44 collects personal data that is necessary to operate your account, process transactions, verify your identity, and comply with legal obligations. The categories of personal data k44 may collect include:

k44 only collects data that is genuinely necessary for the purposes described above. k44 does not collect sensitive personal data such as racial or ethnic origin, political opinions, or health data unless specifically required by law.

3 How We Collect Your Data

k44 collects personal data through several channels. Understanding how your data reaches k44 helps you stay informed and in control:

• Registration Form: When you create a k44 account, you provide identity and contact data directly through the registration form.
• Deposits and Withdrawals: When you make a payment transaction on k44, financial data is collected to process the transaction through your chosen payment method.
• Identity Verification: When k44 requests KYC documents, you upload verification documents directly through your account dashboard or via email to k44 support.
• Platform Usage: Technical and usage data is collected automatically as you browse and play on k44, through server logs, cookies, and analytics tools.
• Support Interactions: When you contact k44 support via live chat or email, the content of those communications is recorded and stored.
• Cookies and Tracking: k44 uses cookies and similar tracking technologies to collect technical data about your device and browsing behaviour on the platform. See Section 8 for full details.

4 How We Use Your Data

k44 uses the personal data it collects for specific, legitimate purposes. k44 does not use your data for any purpose that is incompatible with the reasons it was originally collected. The main purposes for which k44 uses your personal data are:

• Account Management: To create, maintain, and operate your k44 player account, including processing logins and managing your account settings.
• Transaction Processing: To process deposits, withdrawals, and bonus credits to and from your k44 account via bKash, Nagad, Rocket, and bank transfer.
• Identity Verification: To verify your age and identity in compliance with k44's KYC obligations, ensuring the platform is not used by minors or fraudulent actors.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited activities on the k44 platform.
• Responsible Gaming: To monitor gaming behaviour and identify players who may be showing signs of problem gambling, enabling k44 to offer appropriate support and intervention.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance through k44's support channels.
• Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering requirements and any requests from regulatory authorities.
• Platform Improvement: To analyse usage patterns and improve the k44 platform, games, and user experience for all players.
• Marketing Communications: To send you promotional offers, bonuses, and news about k44 — but only where you have consented to receive such communications. You can opt out at any time.

5 Legal Basis for Processing

k44 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

• Contractual Necessity: Processing that is necessary to fulfil k44's obligations under the Terms and Conditions you agreed to when registering — for example, processing your deposits and withdrawals.
• Legal Obligation: Processing that k44 is required to carry out by law — for example, identity verification under anti-money laundering regulations.
• Legitimate Interests: Processing that is necessary for k44's legitimate business interests, such as fraud prevention, platform security, and improving the gaming experience — provided these interests are not overridden by your rights.
• Consent: Processing based on your explicit consent — for example, sending you marketing emails. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6 Data Sharing and Disclosure

k44 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. k44 may share your personal data with third parties only in the following limited circumstances:

• Payment Providers: k44 shares necessary financial data with payment processors such as bKash, Nagad, Rocket, and bank partners to facilitate your deposits and withdrawals. These providers are bound by their own privacy and security obligations.
• Identity Verification Services: k44 may use third-party KYC verification services to verify your identity documents. These services process your data solely for verification purposes and are contractually bound to protect it.
• Technology and Hosting Providers: k44 uses third-party technology providers for platform hosting, analytics, and security. These providers access data only as necessary to provide their services to k44 and are bound by data processing agreements.
• Legal and Regulatory Authorities: k44 may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, or where k44 believes disclosure is necessary to protect the rights, property, or safety of k44, its players, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of k44's business, your personal data may be transferred to the acquiring entity. k44 will notify affected players of any such transfer and the privacy implications.

In all cases where k44 shares data with third parties, k44 takes reasonable steps to ensure that those parties handle your data securely and in accordance with applicable privacy standards.

7 Data Retention

k44 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The general retention periods k44 applies are:

• Active Account Data: Retained for the duration of your k44 account and for a period of at least five years after account closure, in line with anti-money laundering record-keeping requirements.
• Transaction Records: Retained for a minimum of five years from the date of the transaction, as required by financial regulations.
• Identity Verification Documents: Retained for the period required by applicable KYC regulations, typically five years from the end of the business relationship.
• Support Communications: Retained for up to three years from the date of the last communication, to assist with dispute resolution and quality assurance.
• Marketing Consent Records: Retained for as long as you remain opted in to marketing communications, plus a reasonable period thereafter to demonstrate compliance.

When personal data is no longer required, k44 securely deletes or anonymises it so that it can no longer be linked to you as an individual.

8 Cookies and Tracking Technologies

k44 uses cookies and similar tracking technologies on the k44 platform. Cookies are small text files stored on your device that help k44 recognise you, remember your preferences, and understand how you use the platform.

The types of cookies k44 uses are:

• Essential Cookies: Required for the k44 platform to function correctly. These include session cookies that keep you logged in during your visit. These cookies cannot be disabled without affecting platform functionality.
• Analytics Cookies: Used to collect anonymised data about how players use k44, such as which pages are visited most frequently and how long sessions last. This data helps k44 improve the platform.
• Preference Cookies: Used to remember your settings and preferences on k44, such as your preferred language or display settings.
• Security Cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious account behaviour.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the k44 platform. k44 does not use third-party advertising cookies or tracking pixels for external advertising networks.

9 Your Privacy Rights

As a k44 player, you have the following rights in relation to your personal data. k44 is committed to honouring these rights promptly and transparently: